I want to talk to every #BDC Department Director or Manager out there. Yes, all of you. Or as they say in my new home of Charlotte, 'All y'all!'
I have strategic plays for you right now, plus I want to hear what you're facing.
Want to know what started this??? (Please say yes)
I heard
"OUR PEOPLE CAN'T HANDLE MORE CUSTOMER TRAFFIC!"
for the last time without taking action!
Yes, you read this right.
I don't know a single #DealerPrincipal/ #Owner/ #GeneralManager or #GM who wants to hear this.
However, it's being said far too often in real life. Yes, I see and hear everything.
Seriously, Dealer friends of mine, are you okay with this? I didn't think so. Do you want to know why?
The crux of this comes down to archaic BDC pay structures. Your people want to keep their % high- not necessarily what you are looking for: Volume. Mis-alignment.
More on this later.
I've been successfully training and helping people like you win for 20+ years. Let's talk it out. We have to stop everything and re-examine what we're doing and most important, WHY!
So BDC teams and Dealers even, let's get our hands dirty...and win!
If you want to be included in the conversation, hit the 'Like' or 'Lightbulb' below or PM me directly.
We've got work to do, we haven't even seen tough times yet.
